Founder-led technology · Minnesota
Tell us what isn't working. We'll help figure out the technology.
Practical help for businesses with no in-house IT — AI, websites, accessibility, and custom software. Start with the problem. Build on a solid foundation.
Eridean · er·i·DE·an — a citizen of Eridu, the first city. To build from the ground up, on ground that lasts.
Sound familiar?
You don't need to know what technology you need.
Most people come to us with a business problem, not a technology request. That's the right way to start — we'll tell you the simplest sensible fix, and when the answer is "you don't need that."
"We spend every Friday rebuilding the same report by hand."
→ Workflow automation
"Customers keep calling because our website confuses them."
→ Web & UX fixes
"We heard AI could help, but we have no idea where."
→ AI opportunity review
"Someone said our site could get us sued over accessibility."
→ Accessibility audit
What we do
Five ways to solve a technology problem.
One senior person, twenty-eight years of building software, across the whole picture — so you're not handed between specialists.
Web accessibility audits & remediation
Most small-business websites fail WCAG, and the legal exposure is real and growing. We test properly — keyboard, screen reader, contrast — report what's actually broken, and fix it. Not a legal opinion; a technical one you can act on.
Remove the manual work
Document processing, workflow automation, internal assistants — and honest advice about where AI helps and where it doesn't.
Sites that support the business
New builds, rescues, forms, booking, analytics — made to work on a phone and actually convert.
The tool you can't buy
Dashboards, portals, quoting tools, spreadsheet replacements, progressive web apps — built to be maintained.
Senior judgment on call
Vendor review, software selection, "is this $20k quote reasonable?", roadmaps — independent, with nothing to sell you.
THE ENTRY POINT · $395 · 90 MINUTES
The Small Business Tech Checkup
A paid, low-risk way to get senior eyes on your whole operation — and a plain-English plan you can act on, whether or not you hire us next.
- 90-minute working session on your real workflows
- A prioritized list of 5–10 opportunities, scored by value and effort
- Your top three next actions — and what's not worth spending on yet
- Written up and delivered, yours to keep
Useful even if you never hire us again — which is exactly why we can sell it honestly.
Book a CheckupA genuine specialty
Is your website a legal liability?
Most small-business sites have real accessibility failures the owner has never been told about. We find them, explain the risk plainly, and fix what a scanner can't — the things that actually keep people out.
We report conformance against WCAG 2.2 AA as of the audit date. We don't sell overlay widgets — they don't fix the problem and have drawn lawsuits of their own. And we're not attorneys: legal questions belong with yours.
Before you hire anyone
Two ways to start without spending a thing.
One is an honest look at your own site, free and instant. The other is what happens after a project ends, if you'd rather not be on your own with your technology again.
Check your site
Five quick checks: accessibility, the fundamentals, how your site looks on a phone, whether customers can find you, and how fast it loads. Surface-level and honest about what they can't see — but a real answer in plain English, yours whether you ever call us or not.
Check your site →Eridean Ascent
Most small businesses can't justify a full-time tech person — but being completely on your own isn't right either. Ongoing senior support, month to month, from someone who already knows your setup.
See how it works →Who you're hiring
Senior help, without enterprise overhead.
Eridean is founder-led on purpose. You hire the person who plans the work, builds it, and stands behind it — not a sales team who hands you to juniors. Twenty-eight years as a software engineer, web developer, and delivery lead, plus teaching introductory AI to people who've never written a line of code.
That last part matters more than it sounds. The job here isn't to dazzle you with technology — it's to explain it plainly, recommend the simplest thing that works, and tell you honestly when the answer is to spend nothing at all.
The name says it: Eridean means "of the first city" — building from the ground up, on ground that lasts.
Latest writing
Plain-language notes on technology.
Does it matter that people look at your website on their phone?
Someone has probably quoted you a scary number about mobile traffic. That number is likely out of date, and the real one is closer to half. Here's where those figures come from, why the honest version is more useful than the alarming one, and how to find the only number that actually matters — your own.
Who actually owns your website?
Paying for a website and controlling it turn out to be different things. Most of the time nobody did anything wrong — the question simply never came up. Here's what you should own, three free checks that tell you whether you do, and what to do if you find a gap.
Start here
Tell us what isn't working.
Send a note about the problem — no charge, no sales pitch. We'll reply within one business day and point you to the right next step, even if that's someone else.
Prefer to talk?
Book a free 30-minute intro call. We'll ask about the business problem, not the technology, and point you to the right next step — even if that's someone else.
Book a free intro callPrefer to email?
Write directly and we'll reply within one business day.